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WebCall us during our business hours US and Canada 1.866.788.2482 Toll free Everyday: 5:00 AM - 9:00 PM Pacific time Corporate Office Customer Service Mail PO Box 448 12180 S 300 E. Draper, UT 84020 How do I ask Stub Hub to list an event for which I have tickets? Ticketbis will become part of eBay Inc.s StubHub business, the largest ticket marketplace in the U.S. With this acquisition, StubHub will grow its presence across Latin America and Europe and expand into Asia Pacific, becoming the global ticket marketplace leader, as measured by volume of transactions and international reach. In March, the entertainment industry crashed. Read on to get the help you need to contact StubHub. Published and reprinted by permission of Houghton Mifflin Harcourt. customersupportuk@stubhub.co.uk. As difficult as these changes were, we managed to set up a stable but much smaller base of operations that would allow us to endure the live events industrys indefinite stoppage. At StubHub, our mission is simple: help fans find fun. Two big events changed our journey, one of them a subway (an occurrence we could potentially anticipate), the other a coconut (a freakish, truly unexpected event). This article was co-authored by wikiHow staff writer, Eric McClure. WebStubhub, Inc. operates as an entertainment ticket agency. Eric holds a BA in English from the University of Illinois at Chicago, and an MEd in secondary education from DePaul University. You can find a list of commonly asked questions for StubHub users online on, Looking for a deal for a future concert? The contact number is only for US and Canada. The Company offers tickets for live sports, music, and theatre events. My Secret to the Success of Amazon? Join the list. stubhub inc. The acquisition of Ticketbis is StubHubs latest geographic expansion, preceded by the launches in Mexico in May 2016, Germany in September 2015 and the UK in March 2012. I had not expected to preside over a record sale of the company, to be out of a job within two short years or to manage the extreme risk and volatility that unfolded during my tenure, but there it was. Call 1-866-788-2482. Joel Santirso Senior Product Manager. It was highly stressful work for everyone, conducted swiftly under a time crunch, but the entire company came together to help get it done, showing great flexibility, understanding and resiliency, as well as a sense of urgency. It was now time for me to leave and begin my own next chapter, secure in the knowledge that I had completed the critical work of helping the company survive the immediate Covid crisis and stabilize for the longer term. In this regard I was right; but major unforeseen risks would also unfold on my journey. Luckily, weve compiled (and tested!) eBay Files Supreme Court Amicus Brief on Internet Sales Tax, eBay and Natural Resources Defense Council Collaborate for Earth Month. In 2018 and 2019, eBay faced mounting pressure from shareholders. Since I had no interest in serving as StubHubs number two leader after the merger, he and I agreed amicably that I would depart shortly after the transaction closed. Webwww.stubhubcorporate.com Contact Information Headquarters Calle Don Ramon De La Cruz, Madrid, Madrid, 28006, Spain +52 8339800529 StubHub Corporate Profile and History Stubhub Corporate is the exclusive B2B division of Stubhub, an eBay company and the worlds largest ticket marketplace. We'll do our best to get back to you in the next 24 hours. eBay Invites Shoppers to Fill Their Carts with Color at First Virtual Block Party, eBay Connect Pushes Developers to Innovate. Field Operations and Last Minute Services. This article was co-authored by wikiHow staff writer. StubHub doesn't operate in Singapore, so you'll have to place an international call to call the US customer service number (which is the only customer service number) and ask for help. Personally, though, I found it disappointing. If you buy through links on our site, we may earn a commission. I had not expected to preside over a record sale of the company, to be out of a job within two short years or to manage the extreme risk and volatility that unfolded during my tenure, but there it was. By my one-year anniversary, my team and I were preparing for the months-long process of selling StubHub. The months that followed were all outwe had to pitch the company to private equity firms and other ticketing companies seeking to acquire us, all while trying to keep employee morale high amid the uncertainty, and executing our operational game plan. Level up your tech skills and stay ahead of the curve, A comprehensive look at the most efficient ways to resolve an issue with StubHub. I had closely considered these challenges (the subway) when I took the job, but concluded that I could still thrive and have impact as StubHubs leader. Our industry firsts include the introduction of the first ticketing application, the first interactive seat mapping tool and being the first ticketing company with stadium naming rights in 2013. Pro tip: Each number appears to go to a different department. WebOUR PARTNERS. By signing up, you acknowledge and accept our privacy policy and consent to receiving emails. Looking for More Built In Book Excerpts?My Secret to the Success of Amazon? It is the tech industrys definitive destination for sharing compelling, first-person accounts of problem-solving on the road to innovation. HEADQUARTERS. She has a successful track record scaling and growing businesses internationally. We did the best we could, offering a combination of 120 percent credits on the site toward future purchases and cash refunds in certain states, and trying to communicate transparently. StubHubs New York City flagship was designed byGenslerand is now open every day, Monday Sunday, from 9 a.m. to 9 p.m. StubHub's US Field Operations team is made up of 80 employees located throughout the country with home offices in New York, Chicago and Los Angeles. He was thrilled to be buying his old company back fourteen years after hed left it. While all of this was going on, we were also forced to quickly restructure every part of our internal cost base. For more information on StubHub, visitStubHub.comor follow @StubHub onTwitter,FacebookandInstagramorYouTube.com/StubHub. San Francisco, CA 94105 USA. And after my years-long risk at Joyus, I was ready to jump into leading a successful and well-established consumer service and help it to grow even more. We'll do our best to get back to you in the next 24 She will report to eBay Inc. CEO Devin Wenig and become a member of eBay's executive leadership team. Some market experts predicted that if eBay couldnt boost growth and profitability, activist shareholders would mount a challenge to the company, as Carl Icahn had done years earlier (resulting in the spinoff of PayPal as a separate company). Suite 1 Avon, NY 14414. info@quicklees.com The more I learned about StubHub, the more excited I became. Alternatively, Founded in 2,000 and with presence in over 40 From media and technology to finance and real estate, leagues and teams across the globe have matured into far more than just back page entertainment. Its growth lagged that of rival Amazon, while its profit margins had eroded as well, thanks to rising marketing costs. Jeff Zwelling TBD. Our industry firsts include the introduction of the first ticketing application, the first interactive seat mapping tool and the first live entertainment rewards program, Fan Rewards. Search through past posts using the search bar at the top of the forum page. Founder oftheBoardlist, former president ofStubHub, and author ofChoose Possibility: Take Risks and Thrive (Even When You Fail). If a crisis like this had hit us earlier, wed have been in better shape to weather it. StubHub did end up achieving industry consolidation during my tenure, but not in the way I envisioned. StubHub is an eBay company (EBAY). Surviving wasnt easy. Every order is 100% guaranteed. The sale price was a record sum for eBay, making the deal a massive professional success for me and my team. StubHubs New York City flagship was designed by Gensler and is now open every day, Monday Sunday, from 9 a.m. to 9 p.m. StubHub, Inc. Attn: Litigation Department, Re: StubHub Notice of Dispute. For More information on partnership opportunities with StubHub, contact partnerships@stubhub.com. Whether online, mobile or in person, StubHub is dedicated to connecting fans to the artists, athletes and performers they love. Offering a superior fan experience at its core, StubHub reinvented the ticket resale market in 2000 and continues to lead it through innovation. Ticketbis is an online platform for the sale and purchase of tickets to events worldwide. The acquisition of Ticketbis is not expected to impact the second quarter 2016 or full year 2016 guidance that eBay provided most recently in its first quarter 2016 earnings announcement. StubHub will send you an email with instructions on how to claim your refund or credit. Terms of the deal are not being disclosed. StubHub did end up achieving industry consolidation during my tenure, but not in the way I envisioned. Sukhinder Singh Cassidy will become the president of StubHub, a division of eBay Inc., starting May 2. WebStubHub corporate office is located in 199 Fremont St Fl 4, San Francisco, California, 94105, United States and has 885 employees. Give us a call if you need help with something urgent. Find contact information here. The transaction, subject to customary closing conditions, is expected to close in mid-2016. The implications for my own role at StubHub were uncertain. hours. WebStubHub uses 5 email formats: 1. first_initial last@stubhub.com (88.9%). Thanks to all authors for creating a page that has been read 52,013 times. Choose Possibility: Take Risks and Thrive (Even When You Fail). I was now even more convinced of this strategy, and lobbied eBays CEO to allow us to acquire other ticketing companies so that we could compete more effectively against our main rival, Ticketmaster/ LiveNation. Singh Cassidy succeeds Scott Cutler at StubHub, who recently became SVP and head of eBays Americas business unit. 1412 Broadway, New York, 10018, USA. It was time for me to choose possibility once again. Depending on who acquired us, I might have the opportunity to lead the company post-sale, or I might not. While StubHub does not offer live chat, they do have a phone number. The best phone number for StubHub is their 866-788-2482 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. How do I get a hold of StubHub? As the largest ticket marketplace in the U.S., we enable fans to buy and sell tens of thousands of tickets, whenever they want, through our desktop and mobile experiences, including our StubHub and StubHub Music apps for iPhone, iPad, Apple Watch and Android. The below posting was originally published on May 24, Winning Together: 1,100 Sellers Attend eBay OPEN in Las Vegas, eBays Mobile App Wraps in One Time Password, Touch ID and Android Wear Support. Open our virtual assistant, click on "Contact form" and let us know how we can help you. She also founded Joyus, the first video commerce marketplace online, was CEO of Polyvore, the leading fashion and lifestyle platform and was previously the Founder & SVP of business development at leading fintech platform Yodlee. Lots of answers to questions are in our FAQ. Collectively, we connect millions of buyers and sellers around the world, empowering people and creating opportunity through Connected Commerce. WebStubHub believes everyone deserves access to the joy of live experiences, no matter what their circumstances. ", StubHubs extensive assets will add tremendous value for ticketing patrons and sellers worldwide, especially as we continue our expansion into nascent markets, said Ander Michelena, co-founder of Ticketbis. Instead of StubHub acquiring another player in live entertainment, as I had lobbied for we would be the company acquired. StubHubs customer service line is available from 5:00 AM to 9:00 PM Paci He was the winner of the Paul Carroll award for outstanding achievement in creative writing in 2014, and he was a featured reader at the Poetry Foundations Open Door Reading Series in 2015. Singh Cassidy brings decades of leadership and technology experience as a founder and CEO spanning ecommerce, digital content and business development. In February of 2020, we sold StubHub for $4 billion. Our business partners include more than 60 teams in MLB, NBA, NHL, MLS and NCAA, plus ESPN, NBC Digital, AEG and Spectra Ticketing & Fan Engagement. Copyright 2021 by Sukhinder Singh Cassidy. 4 if you have questions about listing tickets. On February 13, 2020, the sale process concluded, and I began mentally preparing for my upcoming departure. Joo Almeida D'Ea Head of Integration Office. As I saw it, shareholder pressure might even open up new strategic possibilities, like spinning the company out into its own independent public entity. Include your email address to get a message when this question is answered. Buy Sukhinders Book!Choose Possibility: Take Risks and Thrive (Even When You Fail). StubHub gets a lot activity from users on Facebook than it does on Twitter. StubHub only has one customer service number, so you'll call 1-866-788-2482 no matter where you live in the world. The Utah-based firm announced on LinkedIn it Our business partners include more than 130 properties in MLB, NBA, NHL, MLS and NCAA, plus AEG, AXS and Spectra Ticketing & Fan Engagement. WebWelcome to StubHub Support Support Home / About us Browse by Category Buying Selling Account and Settings Event and Venue About StubHub About us Portal Banner Where to Sign up for News Alerts to receive occasional emails about eBay corporate announcements. His digital chapbook, The Internet, was also published in TL;DR Magazine. Were committed to providing the world with free how-to resources, and even $1 helps us in our mission. If youre in a rush to talk to someone, press 4its usually the fastest way to get someone on the line. For more information on StubHub, visit StubHub.com or follow @StubHub on Twitter, Facebook and Instagram or YouTube.com/StubHub. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/2\/26\/Contact-StubHub-Step-1-Version-2.jpg\/v4-460px-Contact-StubHub-Step-1-Version-2.jpg","bigUrl":"\/images\/thumb\/2\/26\/Contact-StubHub-Step-1-Version-2.jpg\/v4-728px-Contact-StubHub-Step-1-Version-2.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"

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