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Your eFlow account will remain active, regardless of whether your email address on the account is verified or not. Name of Creditor Signature(s) Unique Mandate Reference (to be completed by Avant Money) Please complete all fields marked* At toll booths, you will have to stop and pay at the booth if your account is suspended. If you suspect that you did not initiate a direct debit setup request then you should call the bank immediately and deny having set up the direct debit. The amount which will be taken from you every month is the balance owed on the last day of the previous month. Find out how to manage vehicles on your account, switch your tag between vehicles and order a new tag holder. Welcome to eFlow Established in 2007, eFlow is the operator of the barrier-free tolling system on Dublin's M50 motorway and a provider of electronic tags for use on all toll roads in the Republic of Ireland. Login to your online account. 6.1From the 1st July 2018, electric vehicle owners qualify for refunds on Irish Toll Roads The Electric Vehicle Tag Account Scheme (the Scheme) is open to the registered owners of an electric vehicle or a plug-in hybrid (i.e. To change your Direct Debit details, all you have to do is sign into your My Virgin Media account: 1. This contains additional fields that you can use for business or reconciliation purposes such as referencing the payment between the debtor and the creditor. In the menu, select " Change my billing options ". Under the My Details heading you can update your name, phone number, and email address. Note We'll ask to see your electronic records of the: set-up of the direct debit instruction, including your customer's authority payment history related to the direct debit This will help us to check if there has been an error and whether it was made by you, the billing organisation or the customer. Choose your direct debit provider: Set up your account through their website (or through your online accounting software). To view details of a Direct Debit, click on the details icon and you will be presented with an overview. Select the Date you would like your account closed from. 1.1In this Agreement the following words and expressions shall have the following meanings unless the context otherwise requires:Account means your Personal, Business or Visitor Account with eFlow.Account Application Form means the application form to be completed by you or the Service Centre Agent in the case of a Customer who makes an application through the Customer Service Centre, in order to open an Account.Account Balance means, at any time, the amount recorded by which an Account may be in credit or in debit, as the case may be.Account Fee means, at any time, the amount payable by a Customer in connection with the provision of the Account and related services at such time for each Charge Period or part of a Charge Period in accordance with this Agreement (currently 1.00 plus VAT per Tag issued to you), as may be adjusted from time to time by eFlow, after giving prior notice of such adjustment to you.Account Start-up Balance means, in relation to a Pre pay Account, the minimum balance required to open an Account, which is based on the class of the vehicle(s) selected.Account Statement means a statement of account issued to a Customer from time to time, setting out the transactions recorded during the stated period (including, any Tolls, Payments or Fees incurred by the Customer during period).Additional Account Statement Charge means one euro plus VAT (1.00 plus VAT) or such other amount as may be specified by eFlow as payable in connection with the issue of Account Statements other than those Account Statements that are issued free of charge in accordance with this Agreement.Agreement means these terms and conditions, together with the Account Application Form, as may be amended and supplemented from time to time.Charge Period means, in the case of the first period, the period commencing on (and including) the day the Account is created and ending on the expiry of the calendar month and in respect of each subsequent Charge Period, a period of one (1) month commencing on the expiry of the previous Charge Period.Customer means you, the person who is opening an Account with eFlow.Customer Service Centre means the dedicated eFlow contact centre established to manage, resolve and respond to Customer queries.ETC means electronic toll collection.Fees means, to the extent applicable in each case, the Account Fee, the Late Payment Charges and the Additional Account Statement Charge.Interoperability means that a Customer, with a Tag installed in line with the tag installation guidelines provided by their tag issuer (as approved by eFlow), will be able to affect the discharge of a Toll by means of ETC on any Toll Road other than the M50 Toll Road, which is part of the national interoperability scheme and interoperable shall be interpreted accordingly.Late Payment Charges means such amount as eFlow may specify from time to time as the additional amount payable by you if eFlow fails to receive a payment as required under the Agreement.M50 Toll Road means that part of the N50 national road (otherwise known as the M50) that is a Toll Road.Minimum Balance means the minimum balance which is required to be maintained in a Pre pay Account, being twelve euro (12.00) or such other amount as eFlow may specify from time to time;Minimum Pre pay Amount means the minimum amount to be credited to the Pre pay Account each time the Minimum Balance is reached, being thirty euro (30.00) or such other amount as eFlow may specify from time to time.Misuse means the Customers failure to act in accordance with the provisions of the Agreement, the Toll Bye-Laws and the Roads Acts 1993 2015, including such other acts or omissions that eFlow may specify and notify to Customers from time to time.Monthly Account Statement means the Account Statement issued to you setting out your transaction history on a monthly basis for the Charge Period and any charges incurred by you during that period.Payment Account means your account maintained with a credit institution or an account related to a credit card or debit card (in each case, being an account in respect of which instructions may be given authorising debits being made from it) or such other account as may be approved by eFlow, and which you have authorised or are authorising eFlow to effect debits from such account in accordance with the Agreement.Payment Date means, in relation to any Charge Period, the business day next following the expiry of such Charge Period.Payment Method means a method of payment which is acceptable to eFlow, being credit card, debit card or by direct debit (SEPA Single Euro Payments Area only) from the Customers payment account, digital wallet or such other payment method as eFlow may from time to time approve.Post pay Account means the type of account maintained by you with eFlow whereby an amount equal to the amount due in respect of Tolls and such other amounts as may be due in accordance with this Agreement incurred during a Charge Period (the outstanding amount) and recorded in such account are discharged by the debiting from time to time of the then outstanding amount from your Payment Account. Pre pay Account means the type of account maintained by you with eFlow whereby amounts are paid in advance to be credited to such account, with amounts due in respect of Tolls and such other amounts as may be due in accordance with this Agreement being subsequently deducted, and with the facility for the debiting from time to time of further amounts from your Payment Account (or otherwise paid in such manner as may be approved by eFlow) and credited to this account.Quarterly Account Statement means the Account Statement issued to you on a three (3) monthly basis setting out your transaction history (including, any charges incurred) during the stated period.Registered Vehicles means the vehicle or vehicles registered by you in connection with the Agreement.Rejected Payment means any payment in respect of which eFlow has not been credited with the amount of such payment.Service Centre Agent means an employee of the Customer Service Centre who is authorised to deal with Customer queries.Site has the meaning given to in clause 22.Tag means the electronic device supplied by eFlow or other tag issuer to you for installation in the Registered Vehicles, in line with the tag installation guide provided by eFlow or other tag issuer, to facilitate the electronic collection of Tolls under the terms of this Agreement in respect of the use of the M50 Toll Road or other interoperable Toll Roads by the Registered Vehicles.Tag Tolling means the tolling option in respect of which a Tag has been issued for installation in the Registered Vehicles, which is calculated by reference to the vehicle class contemplated by the relevant legislation and applicable Toll Bye-Laws.Toll means any Toll (including, default Toll) payable by the Customer for the use of a Toll Road which is calculated by reference to the vehicle class contemplated by the relevant legislation and applicable Toll Bye-Laws.Toll Bye-Laws means, at any time, the bye-laws applicable to the M50 Toll Road made pursuant to the Roads Acts 1993 2015.Toll Collection System means the system designed and maintained in order to facilitate the collection of Tolls electronically on behalf of eFlow.Toll Road means any road (or section of road) in respect of the use of which a Toll is payable in accordance with the Roads Acts 1993-2015.Unregistered Vehicles means any vehicle that is not registered with eFlow or an operator of an interoperable Toll Road (other than the M50 Toll Road); andVideo Tolling means the M50 Video tolling option associated to your vehicle. Discover the benefits of creating an eFlow account such as toll discounts and automatically paying your tolls. whether the Account is to be a Pre pay Account or a Post pay Account. Key in a payee company's 5-digit code / Reference. Scroll down and select the date ranges of the statement you would like to view. There are two steps to reactivate your eFlow account: To pay the balance on your account, log into your account and click Make Payment. Once authorised, the organisation can automatically take payments from you . Direct debits, which you may also see called ACH debits or bank debits, are a simple and easy way to arrange recurring payments. name, address, contact details and details of the vehicle/s that you wish to register as Registered Vehicle/s (such as vehicle class, model, colour and registration details); whether the Vehicle/s registered are assigned to the M50 Video tolling or Tag tolling option; whether the Account is to be a personal, business or visitor account; the type and manner of delivery of Account Statements; and. 3. For the purpose of resolving disputes, eFlow retains photographic images of all transactions on the M50 Toll Road for a limited time period.12.2In the case where eFlow has incorrectly posted a charge to your Account and / or charged you incorrectly, eFlow will refund the amount incorrectly charged to your Account. Learn how to manage and update your payment method, top up your account, and account suspensions. Learn how to pay your M50 toll with a car youve rented. The billed amount can be different for each payment, but the day they are paid is usually fixed. To cancel a SEPA DD you can submit a Cancel SEPA Direct Debit Mandate request via the Online Service Desk area of 365 online. If you register for an eFlow M50 Post pay or Pre pay account, the following payment methods will be accepted on your account: If a payment request fails, we will notify you in writing (either by email or letter, depending on your preferred correspondence method). Monthly Account Statement notified by email and made available online; or. under the 'Payment Details' section, click the 'Manage Bank Accounts' button. From here, you can download or print your statement. It authorises the organisation you want to pay to collect varying amounts from your account - but only if you've been given advance notice of the amounts and dates of collection. Direct Debit (from SEPA Single Euro Payments Area only). not transfer or share a Tag with another vehicle to attempt to make an electronic payment of a Toll. To do this, you will need your eFlow account number, surname and an active vehicle registration number. 13.1eFlow shall provide, in accordance with the Account Application Form, without charge: 13.2You may request additional Account Statements to be issued to you by email or by post and, on so providing such additional Account Statement, eFlow shall be entitled to receive an Additional Account Statement Charge in respect of such additional Account Statement.13.3Any Account Statement shall identify the relevant Toll Roads, applicable Tolls and other charges payable and all payments received or rejected within the period stated.13.4Where you have elected to receive Quarterly Account Statements by post, eFlow shall be entitled, in respect of any particular three-month period, to issue Monthly Account Statements to you by post in lieu of such Quarterly Account Statements. If you have insufficient funds in your account to pay a direct debit, the payment might not be made or a charge could be incurred. If required, instructions may be given by eFlow to debit your payment account with any balance outstanding to eFlow on or after termination.Any remaining credit balance shall be refunded to you by agreement to your chosen payment method when all outstanding toll payments or balances have been paid.19.2If there are insufficient funds in your Account, you remain liable for all such amounts. Direct debits are regulated by the Bulk Electronic Clearing System (BECS) Procedures and Regulations. Our Tag Tolling option works on all toll roads in Ireland and has a monthly account management fee of 1.00 + VAT (1.23) per tag. This highly secure method of payment is quick, cheap, efficient and thanks to the regulations around DDs, very secure. What . You will be told to add a valid payment method, click ok and login in to your eflow account. If you are on a standard variable tariff, your supplier is legally allowed to increase it to the level of the price cap - the maximum amount that households can be charged for their energy usage . Find out about the payment deadline, what to do if you forget to pay your toll and appealing a penalty. You may be asked to provide two factor authentication to verify your payment method through SMS. And i'm sure i'll have to chase them for a refund on the tolls that i'm overpaying for now. or such other address as may be contemplated by the Roads Acts 1993-2015; by email to: such address as is recorded in the Account Application Form (as may be amended from time to time in accordance with this Agreement); or. After logging in, simply go to " My Bills & Payments ". Such Fees will be debited to your Account for each Charge Period.11.2The Account Fee payable for each Tag issued in connection with a vehicle assigned to Tag Tolling is 1.00 plus VAT for every month or part there of where the Customer has a valid Tag assigned to a registered vehicle. This will open a list of all your regular payments. This means that the amount deducted from your payment method this month covers journeys made last month. EFLOW allows you to run containerized Linux workloads alongside Windows applications in Windows IoT deployments. The only details they have to provide are their name, plus their bank name, sort code and account . This means that online VAT Direct Debit offers customers more time to pay than any other method - a minimum of ten extra calendar days. Learn how to manage your account, recover, and update your account details. Each year funding for the Scheme will be determined by DoT. Add customers and invite them to pay through direct debit: They'll be emailed a direct debit form. Find out what to do if you pass the M50 toll on your trip, prepay your toll and create a tourist account. You may need to activate your online account before you can log in. if you are in material breach of any of the terms of this Agreement, if such breach is incapable of remedy or, if capable of remedy, such default continues unremedied for thirty (30) days after notice thereof has been given by eFlow to you; where you fail to use the Tag in accordance with this Agreement or you have made or purported to make use of the Tag in an unauthorised or unlawful manner; or. Monthly payments for Post pay accounts are taken between the 12th and 18th of every month. Usernames cannot be changed. Once added to your account, an Authorised User can engage with eFlow about your account on your behalf when communicating to a customer service agent. Click the Top Up Payment button. Here's how it works.

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