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June 25, 2016. Think before you hire this company. Frankly, it was 2 closets. Need to get this install complete as contracted. A BIG MISTAKE. I also had them give me a quote in December and decided I didnt want to do them until the spring. I can gaurantee I will never use your company again. 2nd set a week laterwere 15 1/8 ("they will loosen up and you can use Wd-40 and Vaseline on the slides, and the gouges in the "wood" from the tight slides should get deeper, and that should help". We plan to move in next week. Our approach is customised to suit your needs. Paying for it all. Even if you've mastered how to build a capsule wardrobe and have minimal amounts of clothing, these expert tips will keep your closet streamlined and functional for everyday use. So I have cabinets that are not flush with the wall, and the drawers that cost over $70 a piece were damaged during the install. The issue was escalated to Ed (VP at the company) who assured us that things would get fixed in the next few weeks. On 3-30-21, I met with Designer Tamara Hatefi of Closets by Design from the Whittier, CA office (CLIENT # 168400). After a month of not receiving any call backs I've now been informed the molding would not be completed unless I paid an additional cost. Closets by Design Louisville - Project Photos & Reviews - Houzz that reports on class action lawsuits, class action settlements, Contact. Follow. Corner wardrobes. Can you tell me exactly how I mistreated the installers?" 3) The salesperson incorrectly measured the distance between walls, and as a result, there is a gap between the closet board and our wall. Closets - Design Your Own Closet with Custom Closets Organizer Systems I had to take video footage and send to the manager per the customer service rep, Gabby, was quite rude when I called. Like my Mother always says " you get what you pay for" and the advertising in Valupak should have been my first clue that this would be a disaster! But I am getting no replies. The lawsuit states that consumers who were duped into making purchases would not have made the decision to buy if they had known the regular prices were actually false. They told me the first day they had available for installation was the first week in SEPTEMBER on Wed. Well, Tues. I just did 3 closets and laundry room cabinet with Closets by Design and had a fantastic experience! closets by design lawsuit These items and services are offered, according to the Closets by Design lawsuit, at a deep discount from the original price. Flexi Storage White 6 Shelf Walk In Wardrobe Unit. Yes. Then they call me back about 2 weeks ago Redesigned Closet Figure 2 5 Let's focus our attention to the design in Figure 2. You can get quality for a lot less! I thought this would be a one time screw up. Exact same complaints as listed above and when I finally got the Mgr Roman, after the office girls (Maria & Joanna) kept hanging up on me or transferring me to a phone no one would answer, I told Roman that the "3" referrals I had for Designer Diana, he told me that was sales problem, he was with the installation side. Closet World kept my money and wouldnt refund me due to their deceptive 3 day cancellation policy in fine print. When they started installing the doors, they realized that the latter were short. The problem is that they DO NOT fully train their designers. Spoke with Mike several times regarding the problem and when his workman arrived, he basically told him(via speakerphone) that the company was not going to remove the inferior product and that it was not their problem but mine. He did that but did not use electrical wire, he used scotch tape to tape the wires. Any sudgestion ? SE Aurora, COcompany in DENVER. Advertisers above have met our They do not stand behind the products they sell. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. photos. Just rolled the wires up and shoved them back into the hole in the wall. Closets By Design has an overall rating of 3.0 out of 5, based on over 275 reviews left anonymously by employees. Closets by Design has, and always will, put customers first, including by offering opportunities to make the cost of custom closet, office, and home organization more affordable. Karen, Dustin, and Naomi would love to help you get started on turning your dream space into reality. Discounts on Closets by Design Home Organizer Systems, { setTimeout(() => { document.getElementById('headersearch').focus(); }, 300);});">. Their designer visited our house and came up with designs that we thought that we could live with. Yes, I was going to work for them but decided not. When I called to stop the 2nd order because the first was so cheap looking they said I couldn't because it had been past the 3 daysthe install was 1 1/2 months after I bought it! Closets By . RIGHT. We'll seestill waiting. The next day after he pulled the wires out of the wall, I had to call an electrician to come and fix the mess the installers left with my wires. Waited called and was told I did not confirm my confirmation. They demanded 50% payment up front and have held my money hostage for almost 4 months! Customer service are unprofessional and need training on personnel skills. A link to creating an account may be found here: https://topclassactions.com/signup/. Claim forms are usually not made available to consumers until after a court approved settlement is reached. The "designer" came out and I specifically told her I did not want a portion of the closet behind the radiator, and I wanted the panels on the wall. That was the worst part! The installers for that job were awesome. Closets By Design Reviews - Glassdoor I thought it was the plumber who designed the doors." I ordered an Entertainment Center for my Livingroom around the Fireplace. (16) $239 .56. Privacy Policy - Closets by Design They stuck us with 2 drawer sets. In May 2019, a class-action lawsuit was filed against Closets by Design for allegedly deceptively advertising discounts on home organizer systems. Closets By Design: Contact Details and Business Profile Write a Review. It was a huge selling point when we decided to downsize to a new home in 2013, enabling us to begin responding to offers within 24 hours of listing our home. A growing number of lawsuits point out problems with price discounting if the regular prices are fake and only used to encourage customers to buy because they believe they are getting a great deal. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. These 2 units were to be done on the same day. The retailer continues to sell items with "ejiao," a gelatin made from the skin of donkeys. Thank you. THIS IS THE WORST COMPANY TO HIRE FOR ANY WORK IN YOUR HOME. Come Friday we got no call. Then they inform me that a panel for my daughter's room was missing but they assured me that the panel would be in the very next day. The salesperson feigned ignorance and the follow-up person called to reschedule- why would we do that if you can't seem to get the product? The higher boss, it seems explained the process which is " the warehouse can change your design and make smaller cabinets as agreed without asking the customer " . When the closets got installed, the installer had to get a filler piece made to get the . Closets by Design advertisements and pricing structures fully comply with the law. Beautiful Built in and Walk-in Wardrobe design & Storage Solutions 40% Off Closets by Design Coupons & Promo Codes - CouponBirds https://topclassactions.com/wp-admin/admin-ajax.php, Closets By Design Lawsuit Says Sale Prices are Fake, Social Security Disability application & appeal claim review, Abbott baby formula recall lawsuit investigation. And when I asked her: "How so? CLOSETS BY DESIGN - 34 Photos & 37 Reviews - Yelp THIS IS A TERRIBLE COMPANY! When another week or so, two installers arrived with the correct measurements, but with no wall panels! She is so friendly and personable. In response to Closet by Design of Orlando, I want to make the necessary reservations and observations so that I can fully On Wednesday, November 9, 2016, Ms. Maria Blank responded to my residence for a consultation reference several installs. When they came to install we realized that the depth was not what we asked for. This will surely increase the credibility of your complaint. This flooring has only been down for three weeks. Commented: What was the cost of this closet? It is the consumer's problem and not theirs. How Expensive Are Closets By Design? - DailyLivingHome Depending on the material, size, and design, you can get customized closets at a cost of $1000. Well I wish I had done my homework and reviewed all of these complaints before signing on with this company. Choose the color and finish that best reflects your aesthetic. Jason, I saw your post. big hole in the wall. document.getElementById( "ak_js_5" ).setAttribute( "value", ( new Date() ).getTime() ); @2023 Top Class Actions. My wife realised the mistake only when she saw the end result. Rude and unprofessional, reflect poorly on the company as a whole. Full dressing rooms. (not laughing) They first off pulled one of the electric boxes out of the wall and just wrapped the wires up and stuck them back into the wall, no connecting or taping the wires. The quality of the materials is cheap and just a year after installation I called to have a faulty lock replaced, it was broken when installed, molding was never attached properly meaning it was just placed on top of the unit and not glued or nailed, the front shoe lips came off and upon inspection are held on by two flimsy nails, the drawers in my jewelry case are crooked and separating. Total Investment: $152,000 to $428,000. She told me a date one month later for the installation, and told me that they will call me 72 hours in advanced to remind me. And once again, I found myself back into the you're-being-rude square. Only 3 drawers on each piece: $1700. Already had one accident where I caught my foot on the loose and curled up piece and fell to the cement injuring my hand and shoulder. 72.8k Followers, 36 Following, 1,342 Posts - See Instagram photos and videos from Closets by Design (@closetsbydesign) closetsbydesign. They sold me on something that did not work in my room and claimed it was my fault. Thanks ~, This is not a professional company; please dont be deceived by the pictures! The lawsuit alleges that defendants . The dispute has been resolved. I know of a lady who is a former employee who is filing a class action against Closet World on behave of former employees. Perhaps they have a school to teach how to shaft people of their money. Closets by Design (Shirley, MA) is the mose incompetent, inefficient and unprofessional company I have ever dealt with. After several more attempts to talk to somebody responsible I finally desisted from my efforts. Closets By Design is a Retail, Commercial & Residential Construction, and Custom Closets company located in Louisville, Kentucky with $518.00 Million in revenue and 803 employees. The above mentioned class action lawsuit Newbold vs CbD was voluntarily terminated on around February 5th, 2019. So that was another fight for another 3 or 4 days to get a replacement panel. I will never do business with Closet by Design, again! You can get a used car to work for at least 6months at this price. I am a single Mom and needed the promised income to survive. I came in direct contact his blood and was disgusted and concern about risks of infectious diseases. I told them my house was not ready. BIG TIME LIAR! Wondering if a report is missing? So now we waitand wait Desired outcome: I have wasted almost $8000, not to mention 5 days that I had to tak off from work for their installatiom and repairs for shoddy measuring and workmanship. LOS ANGELES (Legal Newsline) - A Kentucky consumer alleges a closet organization system she purchased was deceptively advertised with false discounts.

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