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Passengers should stay in close communication with the airline after filing a claim and during the baggage location process. When a passengers wheelchair or other assistive device must be disassembled for stowage during air transportation, the airline must return the assistive device in the same condition in which the airline accepted it, including making necessary repairs if the device is damaged. Charlotte Douglas International Airport [CLT] - Terminal Guide Concourse E consists of 33 gates numbered E1 to E13, E18, E20 to E31, E36 to E38, E40, E41, E43, and E45 and is situated on the east side of the airport. Note down your reference number and check the status of your baggage regularly. 1,500. United Airlines Baggage Claim in Charlotte, NC with Reviews The maximum liability amount allowed by the regulation is$3,800 per passenger. For delayed baggage, the deadline for reporting damage to such baggage is 21 day after receipt of the baggage. CLT acknowledges that it is operating almost at maximum capacity and is in the midst of many renovation projects to expand and enhance its facilities. If an airline damages but doesnt destroy a $20,000 assistive device, then the airline is liable for the damage up to the cost of original purchase price. cell phone Airport: Charlotte Douglas International - CLT: United States: May 29,2022: June 6, 2022 03:17 PM: . You can change the delay claim to a total loss claim any time within two years from the original delay claim filing date. We will be on American Airlines. The airport also participates in Enrollment on Arrival at the Concourse D Federal Inspection Area. Airport Information - Contour Airlines 2 security checkpoints at Charlotte Douglas International Airport have TSA PreCheck lanes 1 at checkpoint B and 1 at checkpoint D. Charlotte Douglas International Airport does not allow passengers to remain inside the secure area overnight, so if youre looking to sleep at the airport, this would be landside, requiring you to re-clear security the following morning. Let's face itit's pretty easy to lay down your phone or laptop and then be distracted by something and leave it, or to leave your laptop, cell phone, watch, or even shoes in the TSA checkpoint. 1200 New Jersey Avenue, SE If you believe you left your item at a TSA checkpoint, call 704-916-2200. Level 2 is check-in and ticketing with 5 security checkpoints leading through to the departure concourses. A TSA PreCheck Enrollment Center is located in the atrium after security and applicants can visit here for an enrollment interview. 2023 Red Cirrus, LLC. To accompany a passenger into the terminal or to meet them on arrival, visitors can park for up to 15 minutesfree in the hourly parking deck. A looping road system, outside of the main terminal, connects the airport to the parking lots, car rental center, and the major highways and interstates leading to Charlotte and beyond. Lost and found office is located at Baggage Claim Zone B and operated seven days a week from 8 a.m. - 6 p.m. Frontier Airlines: Contact Us Mishandled Bag? Spirit Airlines Support In many cases, claims are denied when an investigation determines that TSA officers did not open a bag for a physical inspection. It would be helpful to know the length of each concourse and/or how long it takes to get from one gate to another. Baggage Check-in Cutoff Time: 45 minutes prior to departure Airport Information: (855) 268-8478 . Terminals: 1 Central Terminal and Concourses A, B, C, D, and E The law applies only if the damage report and the claim for compensation have been made within the time limits set out in the Convention. Charlotte, You can find out more about our use, change your default settings, and withdraw your consent at any time with effect for the future by visiting Cookies Settings, which can also be found in the footer of the site. United Airlines Airlines Airline Ticket Agencies Website (877) 230-4796 9000 Aviation Blvd NW Concord, NC 28027 4. Lost & Found. What about damage to the wheels, handles, or straps of baggage? Screening at certain airports is performed by private companies and not TSA. Just outside of the concourse is a large American Airlines Admirals Club that is situated in the D and E gate connector, and the closest security checkpoint is checkpoint C. There are several shops and restaurants in Concourse C and flights are operated exclusively by American Airlines. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). On domestic flights, airlines liability for lost or damaged assistive devices is the original purchase price of the assistive device. For prior safety, always take picture of the ticket on your phone. Take exit 9 to merge onto US-29 N/US-74 E/Wilkinson Blvd. I am traveling from Barbados to Toronto Canada through Charlotte. Youre able to use any TSA PreCheck lanes at any U.S. airport once your application has been approved and you have received your Known Traveler Number. Any additional time will be charged at a reduced rate of $28 per hour. If you are connecting at another airport from CLT then it is advisable to check whether the connecting airport also accepts mobile boarding passes. However, the credit card information that we publish has been written by experts who know these products inside out, and what we recommend is what we would (or already) use ourselves. Altoona-Blair County Airport (AOO)General InformationTerminal/Gate:MainTicket Counter Hours: Monday-Sunday Opens 2 hours prior to departureBaggage Check-in Cutoff Time:45 minutes prior to departureAirport Information: (855) 268-8478Airport Website:www.flyaltoona.comArrival InformationRental Cars Avis/ BudgetGround Transportation:Freedom Excursions (814) 941-3430, Baltimore/Washington International Thurgood Marshall Airport (BWI)General InformationTerminal/Gate: C2Ticket Counter Hours: Monday-Sunday Opens 2 hours prior to departureBaggage Check-in Cutoff Time: 30 minutes prior to departureAirport Information: (410) 859-7111Airport Website:www.bwiairport.comArrival InformationRental Cars Avis/ Alamo/ Budget/ Dollar/ Enterprise/ Hertz/ National/ Next Car/ Payless/ ThriftyGround Transportation: Located in the Main Terminal on Level 1, Raleigh County Memorial Airport (BKW)General InformationTerminal/Gate: MainTicket Counter Hours: Monday-Sunday Opens 2 hours prior to departureBaggage Check-in Cutoff Time: 30 minutes prior to departureAirport Information: (304) 255-0476Airport Website:flybeckley.comArrival InformationRental Cars Avis/ Enterprise/, Cape Girardeau Regional Airport(CGI)General InformationTerminal/Gate:MainTicket Counter Hours: Monday-Sunday Opens 2 hours prior to departureBaggage Check-in Cutoff Time: 45 minutes prior to departureAirport Information: (573) 334-6230Airport Website:www.cityofcapegirardeau.org/departments/airportArrival InformationRental Cars Enterprise / OchsTaxi Services: CCTA/ Rell's, Broadway Cab (573) 335-5533Ground Transportation:Bart Shuttle, Charlotte Douglas International Airport (CLT)General InformationTerminal/Gate: A10Ticket Counter Hours: Monday-Sunday Opens 2 hours prior to departureBaggage Check-in Cutoff Time: 45 minutes prior to departureAirport Information: (704) 359-4013Airport Website:www.cltairport.comArrival InformationRental Cars Advantage/ Alamo/ Avis/ Budget/ Dollar/ Enterprise/ Hertz/ NationalGround Transportation: Located inthe Main Terminal, North Central West Virginia Airport (CKB)General InformationTerminal/Gate: MainTicket Counter Hours: Monday-Sunday Opens 2 hours prior to departureBaggage Check-in Cutoff Time: 45 minutes prior to departureAirport Information: (304)842-3400Airport Website:www.flyckb.comArrival InformationRental Cars EnterpriseGround Transportation: Located in Level 2 lobby of Hourly Parking Deck, Del Norte County Regional Airport (CEC)General InformationTerminal/Gate: MainTicket Counter Hours: Monday-Sunday Opens 2 hours prior to departureBaggage Check-in Cutoff Time: 30 minutes prior to departureAirport Information: (707) 464-7288Airport Website:www.flycrescentcity.comArrival InformationRental Cars Express/ HertzGround Transportation: Located in the Main Terminal, Dallas Fort Worth International Airport (DFW)General InformationTerminal/Gate: D5, D12Ticket Counter Hours: Monday-Sunday Opens 2 hours prior to departureBaggage Check-in Cutoff Time: 45 minutes prior to departureAirport Information: (972) 973-4968Airport Website:www.dfwairport.comArrival InformationRental Cars Advantage/ Alamo/ Avis/ Budget/ Dollar/ Enterprise/ Hertz/ National/ Payless/ Sixt/ ThriftyGround Transportation: Located in the Main Terminal, Waynesville - St. Robert Regional Airport (TBN)General InformationTerminal/Gate:MainTicket Counter Hours: Monday-Sunday Opens 2 hours prior to departureBaggage Check-in Cutoff Time: 45 minutes prior to departureAirport Information: (800) 864-8331Airport Website:www.flyflw.comArrival InformationGround Transportation:Post Cab Co. (573) 336-0111 / Checker Cab Co. (573) 336-2220, Greenville Mid-Delta Airport (GLH)General InformationTerminal/Gate: MainTicket Counter Hours: Monday-Sunday Opens 2 hours prior to departureBaggage Check-in Cutoff Time: 30 minutes prior to departureAirport Information:(662) 334-3121Airport Website:www.greenvillems.orgArrival InformationRental Cars Ground Transportation: Located in the Main Terminal, Greenville-Spartanburg International Airport (GSP)General InformationTicket Counter Hours: Monday-Sunday Opens 2 hours prior to departureBaggage Check-in Cutoff Time: 30 minutes prior to departureAirport Information: (864) 877-7426Airport Website:https://gspairport.comArrival InformationRental Cars Alamo/ Avis/ Budget/ Enterprise/ Hertz/ National, Indianapolis International Airport (IND)General InformationTerminal/Gate: B15, B16Ticket Counter Hours: Monday-Sunday Opens 2 hours prior to departureBaggage Check-in Cutoff Time: 30 minutes prior to departureAirport Information:(317) 487-7243Airport Website:www.ind.comArrival InformationRental Cars Alamo/ Avis/ Budget/ Dollar/ Payless/ Enterprise/ Hertz/ National/ Thrifty/ SixtGround Transportation: Located in the Main Terminal, Greenbrier Valley Airport (LWB)General InformationTerminal/Gate: MainTicket Counter Hours: Monday-Sunday Opens 2 hours prior to departureBaggage Check-in Cutoff Time:45 minutes prior to departureAirport Information: (304) 645-3961Airport Website:www.mylwb.comArrival InformationRental Cars Enterprise (304) 520-3115Taxi Services Almost Heaven Taxi Service (304) 992-2206Ground Transportation:Greenbrier Limo (304) 647-4888, Middle Georgia Regional Airport (MCN)General InformationTicket Counter Hours: Monday-Sunday Opens 2 hours prior to departureBaggage Check-in Cutoff Time: 30 minutes prior to departureAirport Information: (478) 788-3760Airport Website:www.iflymacon.comArrival InformationRental Cars Budget/ AvisGround Transportation: Located in the Main Terminal, Northwest Alabama Regional Airport (MSL)General InformationTicket Counter Hours: Monday-Sunday Opens 2 hours prior to departureBaggage Check-in Cutoff Time: 30 minutes prior to departureAirport Information: (256) 381-2869Airport Website:https://www.flytheshoals.comArrival InformationRental Cars Budget/ HertzGround Transportation:Taxi and Limo - Dixie Cab/ Yellow Cab/ Quad-Cities Taxi & Limo, Nashville International Airport (BNA)General InformationTerminal/Gate: North Terminal/Concourse B (check monitors for gate information)Ticket Counter Hours: Monday-Sunday Opens 2 hours prior to departureBaggage Check-in Cutoff Time: 30 minutes prior to departureAirport Information: (615) 275-2099Airport Website:www.flynashville.comArrival InformationNorth Terminal Baggage Claim - Level 2 (Check monitors for carouselinformation)Rental Cars Advantage/ Alamo/ Avis/ Budget/ Dollar/ Enterprise/ Hertz/ National/ Payless/ ThriftyGround Transportation: Located in the Main Terminal on Level 1, Oakland International Airport (OAK)General InformationTerminal/Gate: Terminal 1 Gate 5, Terminal 1 Gate 12Ticket Counter Hours: Monday-Sunday Opens 2 hours prior to departureBaggage Check-in Cutoff Time: 30 minutes prior to departureAirport Information: (510) 563-3300Airport Website:www.oaklandairport.comArrival InformationRental Cars Fox/ Alamo/ National/ Enterprise/ Dollar/ Thrifty/ Hertz/ Avis/ BudgetGround Transportation: Located in the Main Terminal, Ogdensburg International Airport (OGS)General InformationTicket Counter Hours: Monday-Sunday Opens 2 hours prior to departureBaggage Check-in Cutoff Time: 30 minutes prior to departureAirport Information: (315) 393-4721Airport Website:https://ogsair.com/Arrival InformationRental Cars Blevins Bros. Inc, Barkley Regional Airport (PAH)General InformationTerminal/Gate: MainTicket Counter Hours: Monday-Sunday Opens 2 hours prior to departureBaggage Check-in Cutoff Time:45 minutes prior to departureAirport Information: (270) 744-0521Airport Website:www.flybarkley.comArrival InformationRental Cars Enterprise/ Hertz/ Uber/ LyftGround Transportation: Blue Dot Cab Co (270) 245-1234Public Transportation: Paducah Transit Dial-A-Ride* (279) 444-8700 *(24hr Advance Reservation Required), Page Municipal Airport (PGA)General InformationTicket Counter Hours: Monday-Sunday Opens 2 hours prior to departureBaggage Check-in Cutoff Time: 30 minutes prior to departureAirport Information: (928) 645-4240Airport Website:www.cityofpage.orgArrival InformationRental Cars AvisGround Transportation: Located in the Main Terminal, Mid-Ohio Valley Regional Airport (PKB)General InformationTerminal/Gate: 1Ticket Counter Hours: Monday-Sunday Opens 2 hours prior to departureBaggage Check-in Cutoff Time: 30 minutes prior to departureAirport Information: (304) 464-5113Airport Website:www.flymov.comArrival InformationRental Cars HertzGround Transportation: Located in the Main Terminal, Philadelphia International Airport (PHL)General InformationTicket Counter Hours: Monday-Sunday Opens 2 hours prior to departureBaggage Check-in Cutoff Time:45 minutes prior to departureAirport Information: (215) 937-6937Airport Website:https://www.phl.org/Arrival InformationRental Cars Blevins Bros. Inc, Phoenix Sky Harbor International Airport (PHX)General InformationTerminal/Gate: Terminal3 Gate E2Ticket Counter Hours: Monday-Sunday Opens 2 hours prior to departureBaggage Check-in Cutoff Time: 30 minutes prior to departureAirport Information: (602) 273-3300Airport Website:https://www.skyharbor.comArrival InformationRental Cars Advantage/ Alamo/ Avis/ Budget/ Dollar/ Enterprise/ E-Z Rent-A-Car/ Fox/ Hertz/ National/ Payless/ Silvercar/ Sixt/ Thrifty, Plattsburg International Airport (PBG)General InformationTicket Counter Hours: Monday-Sunday Opens 2 hours prior to departureBaggage Check-in Cutoff Time: 30 minutes prior to departureAirport Information: (518) 563-1000Airport Website:https://www.flyplattsburgh.com/Arrival InformationRental Cars Budget/ Enterprise/ Avis, Shenandoah Valley Airport (SHD)General InformationTerminal/Gate: MainTicket Counter Hours: Monday-Sunday Opens 2 hours prior to departureBaggage Check-in Cutoff Time:45 minutes prior to departureAirport Information: (540) 234-8304Airport Website:www.flyshd.comArrival InformationRental Cars Avis/ Budget/ Enterprise/ UberGround Transportation: SHD Shuttle* (540) 234-8304 ext.5*48hr Advanced Reservation Required, Tupelo Regional Airport (TUP)General InformationTicket Counter Hours: Monday-Sunday Opens 2 hours prior to departureBaggage Check-in Cutoff Time: 30 minutes prior to departureAirport Information: (662) 841-6570Airport Website:www.flytupelo.comArrival InformationRental Cars Budget/ Hertz. Security at Charlotte Douglas CLT Airport The TSA toll-free number is 1-866-289-9673; email: TSA-ContactCenter@dhs.gov. Charlotte, NC (CLT) - American Airlines Group If you cannot find your baggage upon arrival at your destination, notify Copa Airlines baggage service that you have not received your baggage, before leaving the airport. Charlotte Airport: A Brief History Timeline In 1936, Charlotte Municipal Airport opened, and was operated by the City of Charlotte. You can report the damage to the Lufthansa baggage tracing counter at the airport. Learn more about the process for delayed and damaged bags. Federal government websites often end in .gov or .mil. We are here to support you with your inquiries 24/7. Day passes can be purchased for the American Airlines lounges and hourly passes for Minute Suites. For DOMESTIC travel, airlines are not required to compensate passengers for items they have excluded in their contracts of carriage. Weve listed hotels below that are 1.6 to 4 miles from the airport, ordered by distance. Cookies collect information about your preferences and your devices and are used to make the site work as you expect it to, to understand how you interact with the site, and to show advertisements that are targeted to your interests. The exchange rate is subject to fluctuations and is set by the International Monetary Fund. JetBlue Airlines: 704-264-0728 or e-mail cltlostandfound@jetblue.com, United Airlines: 704-359-8765 or 800-221-6903 or e-mail web-baggage@united.com, U.S. Airways: 704-359-8765 or 800-428-4322. Baggage Recovery Center For questions, assistance or feedback regarding baggage delays, damaged bags or items left on United aircraft, contact us by using the information below. Follow I-85 N to Little Rock Road in Charlotte. Thank you! With a phased approach, new developments are due to be launched yearly through 2026, with some recent evidence of expansion of the terminal lobby. Opinions and recommendations are ours alone. How to enable JavaScript. In the event that you dont notice the damage until you have arrived home or at your hotel, you must report it in writing within the legally stipulated period of seven days after your flight. Another option is the free Cell Phone Lot. Cant find what you are looking for? Disclaimer: Any comments listed below are not from the bank advertiser, nor have they been reviewed or approved by them. Learn aboutTSA recognized locks andhow they can reduce the likelihood ofdamage to a lock orbagif a physical inspection is required. The concourses are all past security and within walking distance of each other, so there is no need to take a train or shuttle bus to get to your gate. Not necessarily, it depends on the airline you are flying. Found this useful? Assistive devices used by passengers with disabilities that are lost or damaged during INTERNATIONAL air travel are subject to the maximum liability limit set by the applicable international treaty. If in doubt, please contact each agency individually. To access Concourse E, passengers need to take the escalator or elevator down to level 1 from the connector where there are moving walkways. What are airlines responsibilities when your bag is delayed? If you have reported your damaged baggage within the legally stipulated period, you can claim settlement of damages under the Montreal Convention. If you have not yet reported your delayed baggage online, please report it via the following link. Please click here if you want to report about Delayed Baggage. If you call this number after hours, you can leave a message. I will be traveling with my mother who can walk from the plane to the terminal with her cane, but cannot walk the distance to our connecting flight, which historically has been in a different terminal. Does CLT provide shuttle rides between gates/terminals? Safe travels! Verizon International Phone Plans Countries, Coverage, Rates, and More, AirHelp Review Get Compensated up to $700 When Your Flight Is Delayed or Canceled, BEST OFFER EVER: Earn $900 Bonus Cash Back. Prayer: CLT has an airport chapel located on the mezzanine level in the main terminal. What can I do if my baggage has not been found within five days of reporting the delay? We will let you know exactly when we will be there to pick you up! Youll see them sporting a Pet Me vest with a handler. The postmark or automatic date of receipt of the email notification is the determining factor for compliance with reporting deadlines. Delayed or damaged baggage Contact us For more help with your bags, fill out the contact form. Charlotte Douglas International Airport (CLT) General Information Terminal/Gate: A10 Ticket Counter Hours: Monday-Sunday Opens 2 hours prior to departure . The first gap year inspired a second which ended up being a 23-country down-the-world trip from Canada to Antarctica. Passengers should file a baggage claim with their airline as soon as possible. For example, an airline cannot have a policy that they will reimburse a passenger up to only $50 for each day that a passengers bag is delayed. There are several shops and restaurants in Concourse D with more situated in the D/E connector. This will enable us to attend to forwarding your baggage as quickly as possible. Email needed if you'd like comment updates. $15.99 (30 minutes), $25.99 (1 hour), $39.99 (unlimited), Featured Image Credit: Redeem miles AAdvantage FAQs Customer service FAQs Passenger rights - Canada Back to top Find 2 listings related to Delta Airline Baggage Claim in Cleveland on YP.com. Charlotte Douglas is a fully connected airport with all concourses accessible from the main terminal, as well as each other. When a checked bag does not arrive at its destination, airlines are responsible for locating the bag. See reviews, photos, directions, phone numbers and more for Delta Airline Baggage Claim locations in Charlotte, NC. Frequently asked questions Delayed baggage For most INTERNATIONAL flights, a treaty called the Montreal Convention applies to the carriage of baggage. Considering the number of passengers CLT serves, its quite a compact airport and does not require the need to travel by train or shuttle in between departure areas all concourses are accessible by walking. You must also provide proof that the damage occurred while your bag was in the care of the airline concerned. A lifelong Charlotte resident, Artie Beaty has been writing about the best of his hometown since 2011. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Disclaimer:Upgraded Points, LLC and its website, UpgradedPoints.com, provides information on credit cards, reward programs, travel information and ancillary information concerning travel and credit cards. Provide as much detail as possible including receipts, appraisals and flight information to avoid delays. FRALH12345), and also change your details. Charlotte Douglas Airport Lost and Found Level 3 is the mezzanine level with a USO lounge, chapel, and nursing room. Please allow up to six months to fully investigate your claim. We may be compensated when you click on links from one or more of our advertising partners. If your baggage has not been found within five days of reporting the delay, we will require a detailed description of the item of baggage and its contents. For delayed baggage, the deadline for reporting damage to such baggage is 21 day after receipt of the baggage. Traveling is certainly a stressful experience, and Charlotte-Douglas International Airport is one of the busiest in the nation. Privacy Policy and When I get to CLT on the way to TC, do I need to pick up my baggage and re-check it? Charlotte Douglas International Airport Airport Address: PO Box 19066, Charlotte, North Carolina 28219, USA, For all enquires related to left luggage and luggage storage, please use the General Enquiries number. You can find tips on how to pack, check-in, and claim your luggage to minimize the chance of damage, delay, or loss in DOTs Fly Rights publication here. Accessibility - Charlotte Douglas International Airport If youre in a rush or are just looking for the most convenient option, then a curbside valet service is available at the far east end of the departures level. Any passengers arriving on international flights will be required to clear customs at CLT, excluding any countries with pre-approval. Charlotte International Airport offers baggage claim service and could be accessed from the baggage claim area, which is located on the ground floor of the terminal. Here's What You Can Doand How You Can Avoid It, Louis Armstrong New Orleans International Airport Guide, Hartsfield-Jackson Atlanta International Airport Guide, I Traveled to a High-Risk Countryand It Ruined Airport Security for Me, Don't Leave Home Without the Best Travel Accessories, Southwest Airlines Unaccompanied Minor Policy, Ellison Onizuka Kona International Airport Guide. Under DOT regulations (for domestic travel) and international treaties (for international travel), airlines are required to compensate passengers if their bags are damaged, delayed, or lost. What about domestic flights connecting in CLT? CLT has 60+ restaurants, bars, cafes, and grab-and-go food outlets. American customer service Customer service American Airlines The maximum baggage liability for flights covered by the Montreal Convention is currently 1,288Special Drawing Rights (approximately $1,700.00 US) per passenger. For all general enquiries, complaints and issues related to lost property and left luggage, please use the following airport contact details. We are always very sorry when this happens and take all the necessary steps to get your baggage back to you as soon as possible or to compensate you for any damage it may have suffered. These exclusions are typically listed in the airlines contracts of carriage. Charlotte Airport Pickup Instructions - Hickory Hop Charlotte Charlotte Douglas CLT Airport Terminal Services | CLT Lost Near entrance, across from gate D1, Interactive airport map for CLT Opens an interactive map in a new window. With award nights starting at just 3,500 World of Hyatt points per night! Once we have received your complete damage report, you will be given confirmation in writing with a reference number. Please provide a description of the damage (500 character limit) Attach Pictures . For all general enquiries, complaints and issues related to lost property and left luggage, please use the following airport contact details. All designated smoking areas have been improved with enhanced air circulation. The Embassy Suites by Hilton Charlotte is not only close to the airport, but other area attractions as well like Bank of America Stadium, Charlotte Motor Speedway, Discovery Place Science, and SouthPark Mall. If you are unable to get the information you require using the link provided or cannot amend your details, you will find a contact telephone number on the written confirmation receipt of your delayed baggage report. Compensation is specified in so-called Special Drawing Rights (SDR). Amenities include a complimentary breakfast with an omelet bar, a 24-hour workout room, an outdoor pool, and a hot tub. Damaged Baggage. If your baggage arrives late at your destination, you can purchase necessary replacement clothes such as underwear and swimwear, as well as toiletries, and submit the receipts for reimbursement. click here to leave your comment. Lounges marked as N/A only allow entry for eligible passengers in their premium cabins, frequent flyer programs, or participating credit card programs. Have this information ready, though: your name, phone number and address or e-mail address; the time, date, and place your item was last seen and a brief description of the item. You will not be contacted if the item was not turned in. Customer Self-Service Need to change, cancel, or edit your flight itinerary? To reach Concourse A, take a left out of Concourse B, or for the other concourses, take a right out of Concourse B. Concourse C has 14 gates numbered C2 to C11, C13 to C15, and C19 and is located in the southeast area of the airport. 704-359-4027) is located on the Baggage Level and provides general airport information, tourism information of Charlotte and the Mid-Carolinas Region, and paging services. Ans: Contact American Airlines via phone or at their lost baggage counter. www.cityofcapegirardeau.org/departments/airport, Join our e-mail Claims that requirelaw enforcement investigation may take longer.

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